1. Introduction
Welcome to JQY CUP (“we”, “us”, “our”). This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you use our website (the “Site”) and services, make a purchase, or communicate with us.
By using our Site and services, you agree to the collection and use of your personal information in accordance with this policy.
If you have any questions or concerns about our privacy practices, please contact us at:
📧 zeyliam@outlook.com
2. Information We Collect
We collect different types of personal information depending on how you use our Site:
a. Information You Provide Directly
- Order Information: name, billing address, shipping address, payment information (credit card, PayPal, etc.), email, and phone number.
- Account / Profile Information: if you create an account, we may collect your username, password, and other contact details.
- Customer Support Information: any messages or data you provide when you contact customer support.
b. Automatic / Device Information
- Device & Browser Data: IP address, browser type and version, time zone, cookies, and how you interact with the Site (pages visited, searches, etc.).
- Usage Data: such as pages visited, clicks, time spent, and other analytics for improving our website and services.
3. How We Use Your Information
We use your personal information to:
- Process and fulfill your orders (including payment, shipping, and returns)
- Provide customer support
- Improve and optimize our website and services
- Send you updates, marketing, and promotional messages (if you have opted in)
- Prevent fraud and ensure security
4. Sharing Your Information
We may share your personal information with:
- Service Providers: such as payment processors, logistics partners, and data analytics providers, to fulfill orders and perform business operations
- Marketing Partners: if you have agreed to receive promotional messages
- Legal Compliance Purposes: when required by law, or to protect our rights or safety
5. Cookies & Tracking Technology
- We use cookies, web beacons, and similar technologies to track how you use the Site and to enhance your experience.
- These cookies may be “functional,” “performance,” or “advertising” cookies.
- You can control or block cookies in your browser settings, but doing so may limit your ability to use certain features of our Site.
6. Your Privacy Rights (Depending on Your Location)
Depending on where you live, you might have certain rights regarding your personal data, such as:
- The right to access or request a copy of your personal information
- The right to correct or update your personal information
- The right to delete your personal data
- The right to restrict or object to certain data processing
- The right to data portability
If you are in the European Economic Area (EEA), these rights are in line with the GDPR.
If you are in California, you may have rights under the CCPA.
To exercise any of these rights, please contact us at zeyliam@outlook.com.
7. Data Retention
- We will retain your personal information for as long as needed to provide our services, comply with our legal obligations, and fulfill legitimate business needs.
- If you request deletion of your personal information, we will erase it unless we need to keep it for legal reasons (e.g., tax, fraud prevention).
8. International Transfers
If we transfer your personal data outside your country (for example, to service providers), we will take steps to ensure that your data is treated securely and in accordance with this policy.
9. Security
We implement reasonable technical and organizational measures to protect your personal information, but please be aware that no method of transmission over the internet or electronic storage is 100% secure.
10. Children’s Privacy
Our Site is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you believe a child has provided us with personal data, please contact us, and we will take steps to delete such information.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will post any updates on this page and update the “Last Updated” date above.
12. How to Contact Us
If you have any questions or complaints about this Privacy Policy or how we handle your personal information, please reach out:
📧 zeyliam@outlook.com